FAQ1

Velvety is based in Tangier, Morocco. All our pieces are designed and crafted in our atelier with care and precision.

Not yet, but we’re currently working on offering international shipping very soon.

You can order directly through our website. Just select your item, choose your size, and follow the checkout steps.

Please refer to our Size Guide on each product page. If you need help, feel free to reach out.

Yes, returns and exchanges are accepted within 7 days — except for sale items, which are final.

Items must be unworn and in their original condition.

Orders within Morocco usually arrive in 2–4 business days.

Currently, we don’t offer custom orders. All items are ready-to-wear and crafted with great care.

You can reach us via WhatsApp, email, or through the contact form on our website. We’re happy to assist you!